Privacy policy

Last updated: 01/06/2024

This Privacy Policy describes how IRS (FZC) (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.irs-ae.framer.website (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Privacy Policy for www.irs-ae.framer.website:

At www.irs-ae.framer.website, we are committed to safeguarding your privacy and ensuring the security of your personal information. Please review the following points to understand how we handle your data:

  • Non-Disclosure of Financial Information:

    • All credit/debit card details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.

    • We, as the merchant, will not pass any debit/credit card details to third parties.

  • Data Privacy and Security Measures:

    • We take appropriate steps to ensure data privacy and security through various hardware and software methodologies.

    • However, please note that while www.irs-ae.framer.website employs robust security measures, we cannot guarantee the absolute security of any information disclosed online.

  • External Links Disclaimer:

    • www.irs-ae.framer.website may contain links to external websites. We are not responsible for the privacy policies of these linked sites.

    • Different rules regarding the collection and use of personal information may apply on third-party websites. We recommend contacting these entities directly for information about their privacy policies.

  • Changes to Policies:

    • The Website Policies and Terms & Conditions may be changed or updated occasionally to meet requirements and standards.

    • Customers are encouraged to frequently visit these sections to stay updated about changes on the website.

    • Modifications will be effective on the day they are posted.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Basic contact details including your name, address, phone number, email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, phone number.

  • Account information including your username, password, security questions.

  • Shopping information including the items you view, put in your cart or add to your wishlist.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfill your orders, to send notifications to you related to you account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.

  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.

  • Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.

  • Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, depending on where you live you may have the right to appeal our decision by contacting us using the contact details set out below.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call +971 50 428-9406 or email us at support@irs-ae.com

 

By using www.irs-ae.framer.website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns about our policies, please contact us through our designated customer support channels.